Terms & Conditions

1. Introduction

Welcome to Fika.au. These Terms and Conditions (the “Terms”) govern your use of our website, services, and products, including but not limited to browsing the website, subscribing to our newsletter, signing up for the Fika Crown Loyalty Scheme, and making online purchases.

By accessing or using Fika.au, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you must not use our services.

2. Account Registration and Use

When placing an online order or subscribing to our newsletter, you will be prompted to create an online account. By doing so, you confirm that:

• The information you provide is accurate, current, and complete.
• You will maintain the accuracy of your information and update it when necessary.
• You are responsible for maintaining the confidentiality of your account login information and for all activities under your account.

3. Online Orders

By placing an online order, you are making an offer to purchase goods from Fika.au. Your order will be processed once payment is confirmed. We reserve the right to refuse or cancel an order for any reason, including but not limited to product availability or errors in pricing.

4. Pricing and Payments

All prices displayed on our website are in Australian Dollars (AUD) and include applicable taxes unless stated otherwise. Payments can be made via the available methods on our checkout page.

5. Shipping

Fika.au offers shipping for online orders except of items marked Click & Collect or Pickup. Shipping charges and times will be displayed at checkout. We are not responsible for any delays caused by third-party couriers or unforeseen circumstances.

6. Newsletter Subscription

By subscribing to our newsletter, you agree to receive marketing communications from us. You can manage your subscription preferences at any time via your account settings or by clicking the "unsubscribe" link in any of our emails.

7. Fika Crown Loyalty Scheme

By signing up for the Fika Crown Loyalty Program, you agree to the terms of the program, which may include earning points, receiving rewards, and accessing member-only promotions. The terms of the loyalty scheme are subject to change, and you will be notified of any significant updates.

8. User Content

If you submit content (e.g., reviews, comments, photos) to our website or social media accounts, you grant Fika.au a non-exclusive, royalty-free, worldwide license to use, display, the content for promotional and commercial purposes.

9. Limitation of Liability

Fika.au is not liable for any indirect, incidental, or consequential damages arising from your use of our services or products. Our liability is limited to the total amount paid by you for the specific transaction that gave rise to the claim.